The Spitfire Press is the trading name of Jonathan Doney.

Payment Terms and Conditions.
Thank you for visiting The Spitfire Press Payments page.
This document outlines our returns policy, how to use the shopping basket, where to send queries, placing orders, delivery times, and information privacy.
For any payment processing or failure enquiries, please contact Jonathan Doney at jonathan@thespitfirepress.co.uk

Placing an Order
Go to The Spitfire Press website (www.thespitfirepress.co.uk) - the online shopping catalogue and basket will open.
From the possible products (books, posters, photographs etc.), select the products you would like to order by clicking on the image, or on the ‘Buy now’ button.
By clicking on a thumbnail image of an item, a large image opens, showing the product detail, description and price.
You can increase the number of the same item by repeatedly clicking the ‘+’ button, or by typing in the desired number of items in the space provided.
You can always see the current number of items as well as the total value of the basket on the screen.
By clicking on ‘basket’ you can control your order and proceed to the secure online payment system.
In the ‘shopping basket’ you are able to ‘remove’ any items that you do not wish to pay for. The sub-total of the basket at this point excludes any delivery charges and taxes. These are automatically added to your order based on the country the order will be delivered to.
On a successfully completed transaction you and The Spitfire Press will receive an email confirmation, containing the transaction order details and where you order will be dispatched to, this will be the delivery address specified.

Payment & Security
You can pay for your goods online using a credit or debit card on our secure payment system operated by PayPal.
All transactions are shown in British Pounds Sterling - £.
All prices quoted on this website are accurate at the time of publication and exclusive of delivery charges.
The Spitfire Press is not a VAT registered company, therefore there is no additional charge for VAT.
If your order is being dispatched to a country outside the European Community (EC) you may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local Customs Office for further information.

The following cards are accepted:
Maestro
Visa
Visa Debit
Visa Electron
Mastercard
Solo
Note: We do not accept Euro Cheques and cash in any currency.

We would like you to feel as comfortable as possible when ordering and paying online. This is why all the transactions on The Spitfire Press website use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information to and from our site. Payment is taken by the world renowned PayPal online payment system.
We have selected the PayPal payment system to ensure that you can order in a secure and reputable online environment. Your personal card details are handled solely by the PayPal servers and not stored after the transaction has been approved or declined by your Bank. You can verify when the secure mode is active by the security icon (a padlock or key icon) at the bottom right-hand-side corner of your browser or on the content window – depending on the type and version of internet browser you use.
For any payment processing or failure enquiries, please contact Spitfire Press at jonathan@thespitfirepress.co.uk



Delivery

Delivery shall be made to the delivery address supplied by you at the time of ordering. While we endeavour to deliver the goods within the times specified, any times quoted for delivery are approximate only and The Spitfire Press shall not be liable for any delay in the delivery of goods howsoever caused. All items will be appropriately and adequately packed, but risk of damage to or loss of the goods shall pass to you at the time of delivery to the specified delivery address.

United Kingdom
Orders are dispatched by Standard UK Delivery (up to 14 working days).

Europe
Orders are dispatched by Standard European Delivery (up to 14 working days).

Rest of the World
Orders are dispatched by Standard Rest of the World Delivery (up to 14 working days).

Availability
We endeavour to display only available stock on the website. If items are out of stock or subject to delay, we will try and contact you at the email address provided when placing your order. If we cannot contact you or receive no response to our contact enquiries, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority. Once an item is sold out, it will be removed from the website catalogue at our earliest opportunity.

Refunds
We offer refunds on any product ordered on-line if returned undamaged within 14 days of receipt. We would ask you to keep all packaging and return it with the goods by recorded delivery. The delivery charge on the original order will not be refunded. Please enclose the dispatch note that accompanied your order together with the items within 14 days of receipt. It is your responsibility to ensure that the goods are returned to us in saleable condition. When sending your return, please obtain a Proof of Postage in case the parcel fails to reach us, as we cannot accept responsibility for items lost in transit. You can choose to have an exchange or full refund. Please not that The Spitfire Press will not pay for the cost of return postage unless the goods are faulty or damaged.

Please send your returns to:
The Spitfire Press
13 Volis Hill
Kingston St.Mary
Taunton
Somerset TA2 8HS
United Kingdom


Terms & Conditions

The Spitfire Press is the trading name of Jonathan Doney.
The following are the terms and conditions for the sale of goods that will govern any contract for the sale that we enter into without exception. Please read these terms and conditions carefully.
We will treat an order for goods as an offer by you to purchase the goods subject to these terms and conditions.
Goods are subject to availability. Should we be unable to supply, we will contact you as soon as possible and ensure that no payment is taken for the goods (or any payment is refunded in full).
All images on this site are for illustration purposes only. We endeavour to show a true representation of the product on sale. However, on occasion, product designs, colour schemes, or packaging can change. Please take note of the product descriptions as well as the images whilst choosing your products. Every care is taken to produce printwork of a consistent quality but due to the nature of the process(es) involved, slight variations may occur from print to print.
The contract between us shall be governed by the Laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales.
Whilst every effort has been taken to ensure the accuracy of the information provided by The Spitfire Press, the contents of the site are naturally subject to change from time to time. The Spitfire Press cannot guarantee the accuracy or completeness of all information on the site. You are responsible for checking the accuracy of relevant facts and opinions given on the site before entering into any commitment based upon them.
The Spitfire Press cannot guarantee that your use of the site will be free from error and/or uninterrupted. The Spitfire Press and its officers exclude, in so far as it is legally possible, all liability and responsibility for any damages, (other than liability for death or physical injury arising out of the negligence of The Spitfire Press or its officers), including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use, or loss of use, data, profits, whether in action of contract, negligence or other action, arising out of, or in connection with, any information on the site or any other internet sites or the use thereof.
Whilst every effort has been taken to ensure that the site is free from viruses, The Spitfire Press gives no warranties that it will always be free from viruses and you are responsible for ensuring that you have installed adequate and up-to-date virus checking software. The Spitfire Press excludes, in so far as it is legally possible, all liability and responsibility for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment or other material transmitted with or as part of the site.

Copyright
All designs produced at The Spitfire Press are the copyright of Jonathan Doney. All rights reserved. No part of the text or images of this website may be reproduced in any form without the prior permission of Jonathan Doney.